SHRM Feedback
The quality of the responses for this week's discussion on capability audits was robust. Responses ranged from whether or not it made sense to get an organization's board of directors involved in the assessment, to how an organization can maintain assessment integrity in completing a subjective audit. This dynamic, around subjectivity, was at the heart of the question I posed in my post. Anytime someone is required to assess themselves you have to be cautious that the integrity of the assessment is kept intact. Some of the responses suggested that businesses utilize different areas of the company to assess, in the capability audit exercise, other areas that they don't own operations of. This would help in keeping the assessment more objective. Another piece of advice was to put metrics in place that helped shed light on the performance of the organization, and this would guide assessment ratings. Finally, an organization must commit to the capability audit as part of their regular operations. This will make it less of an event and more of an expectation of a well-run organization. It will also act as an opportunity to see how the company is addressing items within their strategic plan.
My Company's Capability Audit
This is the audit that I completed for my organization. This assessment was through the lens of our recently completed strategic plan, and how our leadership team sees the company situated today. The areas that were rated as priority sections are specifically called out within our overall strategic document as being a priority for the firm, and represent the spaces that we've created specific action plans for.
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